all solutions

Customer Self-Service and Commerce Experiences

Looking to shift transactions from in-person or through call-center to online? Promote self-service features for your customers?


Enabling online transactions with B2B accounts can be a key growth driver as businesses seek to introduce direct to OEM sales, serve a long tail of low-volume wholesalers that require a lower cost to serve go to market model, or support other key accounts that desire self-service.

Our approach to B2B Commerce

Customized Demo

User Research

UX Strategy & Design

Visual & Interaction Design Realization

Functional & Technical Design

Integrations with PIM, Content, CRM, ERP Platforms

Testing & Launch


"Shift7 was a great partner to work with and brought a good level of experience into this engagement. We are finding that [Salesforce] B2B Commerce Cloud experience is difficult to come by and Shift7 brought engineers that had experience in the platform to match our business needs. We had not had the same experience with previous partners."

VP Customer Experience
Food Ingredient Manufacturer

The Secret to Better, Faster, Cheaper B2B Commerce

Few things paralyze like uncertainty. When the road is long and the path isn’t clear, the chosen course of action…