Integrate unstructured order data into Salesforce for faster exception handling and order processing.
Merkle’s Order Orchestration, powered by Agentforce, is designed to make Salesforce the primary hub for all order information. This centralized view streamlines order access and management, ultimately enhancing the customer experience.
Leveraging Agentforce, pre-built agents automate exception handling and case management, driving improved efficiencies and scalability.
Benefit from a unified system that connects multiple data sources and harnesses that data to power AI, delivering outstanding customer experiences. Learn more about Data Cloud here.
Our solution can ingest multi-format unstructured order data via autonomous agent and is designed to integrate with a wide range of middleware platforms, ensuring flexibility and efficiency in your workflows.
We are a leading Salesforce Partner and have been a preferred modern agency for manufacturers for years. Let us help you accelerate revenue growth and prepare for an AI-focused future.