Reduce Revenue Leakage with Merkle’s Order Orchestration, Powered by Agentforce

Integrate unstructured order data into Salesforce for faster exception handling and order processing.

Manage Complex Orders with the Power of AI 

Merkle’s Order Orchestration, powered by Agentforce, is designed to make Salesforce the primary hub for all order information. This centralized view streamlines order access and management, ultimately enhancing the customer experience.  

Leveraging Agentforce, pre-built agents automate exception handling and case management, driving improved efficiencies and scalability.   

WHY GO WITH MERKLE'S ORDER ORCHESTRATION SOLUTION?

Unified Data View

Faster Order Processing

Reduces Manual
Inputs

Scalability with
Agentforce

Enhances
CX

HOW IT WORKS

 

1.
SALESFORCE
DATA CLOUD

Benefit from a unified system that connects multiple data sources and harnesses that data to power AI, delivering outstanding customer experiences. Learn more about Data Cloud here 

 

2.
CUSTOM ORDER
ORCHESTRATION FEATURES

Our solution can ingest multi-format unstructured order data via autonomous agent and is designed to integrate with a wide range of middleware platforms, ensuring flexibility and efficiency in your workflows.  

3.
INDUSTRY
EXPERIENCE

We are a leading Salesforce Partner and have been a preferred modern agency for manufacturers for years. Let us help you accelerate revenue growth and prepare for an AI-focused future.   

TRUSTED BY B2B COMPANIES LIKE YOU

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