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Creative Operations Data Specialist

Hybrid - Malvern, PA

Shift7 Digital, A Merkle Company, is seeking a talented and detail-oriented Data Specialist to join a Creative Operations team.



  • Utilize Workfront data to generate insightful reports and analytics, providing valuable insights into project timelines, resource utilization, and overall team performance
  • Design, develop, and maintain dashboards and automated reports to visualize key metrics, enabling data-driven decision-making within the Creative Operations team and overall agency
  • Collaborate with cross-functional teams to understand data requirements, ensuring the accurate and timely delivery of relevant reports
  • Identify trends and patterns in operational data, offering actionable recommendations to optimize project workflows and resource allocation
  • Assist and advise in generating regular reports and readouts for senior leaders to highlight key metrics, trends, and areas of opportunity
  • Implement data quality checks and validation processes to ensure the integrity and reliability of the data being analyzed
  • Evolve, design, build and/or implement data technology initiatives, managing them from conception to completion
  • Identify, troubleshoot and solve in-the-moment and ongoing data technology issues and challenges
  • Maintain strong working relationships with creative team members, project managers, and stakeholders to understand their needs and priorities



  • Bachelor’s degree in Data Science, Business Analytics, Marketing Operations, or a related field
  • Proven experience working with marketing project management tools, with a strong emphasis on Workfront
  • Familiarity with creative workflows and agency operations is a plus
  • Proficiency in data analysis tools such as SQL, Excel, and data visualization tools like Tableau or Power BI
  • Strong analytical and problem-solving skills with a keen attention to detail
  • Excellent communication skills, with the ability to present complex data findings in a clear and understandable manner



  • Analytical mindset with a passion for leveraging data to drive operational improvements
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment
  • Strong organizational skills with the ability to prioritize tasks and meet deadlines
  • Continuous learner, staying abreast of industry trends and advancements in data analytics